Moldovan official journal roundup for today

Chisinau, 12 November /MOLDPRES/- The Government's decision on the piloting of the joint public service provision centers (CUPS) was published in the Official Journal today. This means that a wide range of electronic public services will now be accessible to Moldovan citizens in the diaspora and villagers, for whom distance is an impediment to requesting a public service.

According to the document, the opening of the centers under the pilot project and, subsequently, their extension at national level, aims to simplify the process of obtaining quality public services by citizens in rural areas and the diaspora, diversify the channels for providing public services, improving the experience of service beneficiaries, developing tools for interaction and cooperation between public service providers, bringing the g-overnment closer to the people and increasing citizens' confidence in modernizing public services.

The project will be implemented in stages. In the first stage, during 2022, in the country and abroad, a total of 26 centers will be inaugurated. Subsequently, in 2023, another 60 localities in the country will benefit from the CUPS project. CUPS specialists, who have been selected and trained for piloting, will work in 17 town halls in rural areas and in 9 diplomatic missions and consular offices of the Republic of Moldova abroad.

The CUPS specialist, in the person of a local mayor's office employee, will have the mission to inform the population and to help the villagers to access the services they need in electronic format (cadastral services, civil status, permits, allowances, building permits etc.), will provide informational and practical support on how to submit requests for services (applications), fill in online registration forms and will also help to receive the result of the service.

According to the same principle, Moldovan citizens abroad will be able to go to the nearest consulate of the Republic of Moldova, to obtain a wide range of services from the authorities of the Republic of Moldova, being assisted by the employees of the Consular Office from the application when obtaining the result.

The start of the piloting process will include, in the first stage, a series of public services provided by the Public Services Agency and the National Social Insurance House, with the possibility of subsequent inclusion of public services provided by other government authorities.

The draft decision was set up by the State Chancellery with the support of the Electronic Government Agency, under the project Modernization of government services and provides for increased accessibility and quality of public services offered to rural and foreign citizens. The action takes place in the context of implementing the digitization agenda, taking into account the strategic priorities set out in the Government's Work Program and Action Plan.

Source: monitorul.gov.md