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Moldovagaz explained how errors in bills to be solved according to degree of vulnerability

12:54 | 13.01.2023 Category: Economic

Chisinau, 13 Jan. /MOLDPRES/- Moldovagaz company announced today the completion of issuing and distributing bills for natural gas consumed in December 2022. The identified cases of inconsistency in the degree of social vulnerability for some consumers (the status established by the government through the platform and the one indicated in the bills) are to be adjusted jointly with the Ministry of Labor and Social Protection, with the operation of the corresponding changes in the database.

According to the legal provisions, the gas provider calculates the compensations for each household consumer and reflects them in the invoice, indicating the compensated volume, the compensated tariff and the compensated amount, the category of energy vulnerability, as well as the method of establishing it, according to the information presented by the Ministry of Labor and Social Protection.

"Identified financial discrepancies (errors) will be recalculated/adjusted during the cold period of the year, being reflected as an advance in the following payment invoices. For additional consultations, the government green line 0 8000 5000 and the electronic address [email protected] of the Government of the Republic of Moldova or the call to 1304 of the call center of Moldovagaz is available", explained the cited source.

At the same time, the company asks the final consumers of natural gas to make the payments according to the invoices issued for the consumption of November and December 2022.

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